Easy Steps to Return or Exchange:

  1. Reach Out: Contact our friendly customer support team at help@worldvoyager.co within 30 days of receiving your order. Let us know whether you're looking for a return or an exchange.
  2. Pack It Up: Carefully package the item(s) you wish to return or exchange. Include your original packing slip or order number in the package.
  3. Ship It: Send the package to our return address. We will be sharing our return address once you have emailed us. Remember, return shipping costs are the responsibility of the customer, unless the item is damaged or defective.
  4. Process: Once we receive your return, we'll inspect the item(s) to ensure they meet our return/exchange criteria.
  5. Refund or Exchange: If everything checks out, we'll process your refund or exchange promptly. Refunds will be issued to your original payment method, while exchanges will be shipped out as soon as possible.
    Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately. We'll work with you to ensure a speedy resolution, either through a replacement or a refund.

    Our goal is to make your shopping experience with us enjoyable and worry-free. If you have any questions about our returns and exchanges policy, don't hesitate to get in touch with our dedicated customer support team.

    Thank you for being a part of World Voyager!

    Contact us